FAQ
Q: How do I know if my internet traffic is being routed through GPass?
A: This is explained in Using GPass. To be sure, you can observe the network speed meter when you visit a website or upload/download a file. Furthermore, you can block applications (i.e., IE or Firefox) from directly accessing the Internet using a firewall (such as Zone Alarm), but when you use these applications with GPass, they should be able to go online as usual.
Q: GPass is blocked in my environment. What can I do?
A: There are several scenarios:
If GPass is blocked by an anti-virus software, simply allow GPass in your anti-virus software. Note that even though some anti-virus software may label GPass as a virus because some agencies do not want people to use GPass to access the Internet freely, we assure you that GPass is definitely not a virus and will not harm you or your computer.
GPass may be blocked by your personal firewall or LAN proxy. In this case, read Firewall and Lan Proxy Settings.
If you are using yellow Firefox, make sure GPass proxy is selected with GProxy. In some rare cases, your computer already have port 8000 in use, and GPass has to take another port. In this case, you need to change the port number in GProxy accordingly.
The type of channel you are using is blocked. Try another type of channel.
If GPass still cannot find usable tunnels, try to get a current GPass server address via Skype or MSN and enter in the Tunnel setup page.
If GPass is indeed blocked, try to see if a new version is available. At the same time, capture some network traffic and and send the debug information to us.
Q: I want only the traffic of some websites (abroad) to go through GPass but my normal web browsing to go through the network as usual. How can I do that?
A: Start a copy of your favorite browser inside GPass for those sensitive websites, and another copy outside GPass for regular websites, if the browser allows multiple running instances. You can also start yellow Firefox and use GProxy to switch proxy between GPass and None.
Q: I have an application X that does not work with GPass.
A: Try to set GPass as a proxy (127.0.0.1:8000) for your application if it supports a Socks5 proxy. Some network protocols may not yet be supported by GPass yet. Let us know your need through our website and we will do our best to help.
Q: How can I be sure the software (exe file) I get does not contain a Trojan or virus?
A: This is explained in Integrity Check.
Q: Can I change the default page my browser loads when it starts from GPass?
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A: Drag a favorite item in IE or a bookmark in Firefox that you intend to be your startup page to a folder, and then drag the shortcut icon onto the GPass application list. Instead of starting IE or Firefox, start such shortcuts in GPass. You can also drag-drop multiple copies of IE or Firefox onto the application list, and then change their parameters to the URLs of the web pages you want to open by default.
Q: What are Skype and Tor channels?
A: GPass enables you to transport your network data via Skype and Tor, while improving your online security and speed by adding encryption and compression. These are intended as backup channels in GPass. For maximum security, you should always use GPass native channels as much as possible.
Skype and Tor are not part of GPass. They must be installed and started online first before you can set up and use them in GPass. For your safety, please always download Skype and Tor from their official website http://skype.com and http://torproject.org.
Q: What is GProxy and how do I use it?
GProxy is a Firefox/Thunderbird add-on (toolbar and status bar icon) that helps users to manage and switch proxy settings easily.
There are two ways to start Firefox/Thunderbird in GPass. One is via the yellow Firefox button and the other is via the application list. The former method is similar to how Freegate and Ultrasurf set browser proxies, and is more suitable for browsing conventional websites. You usually experience faster online speed, but some non-conventional browser plug-ins may bypass the proxy settings. The latter method covers more software and applications. It inserts GPass proxy automatically into applications that you start from the application list and their descendants, including software that does not support proxy. For example, you can start the CMD command line from GPass, then start wget or ftp from the command line, and the network traffic of wget and ftp will go through GPass.
With GProxy installed, you can choose GPass proxy to use GPass or None (i.e., no proxy) to restore direction connection. You only need to switch proxy this way if you start Firefox or Thunderbird via the yellow Firefox button or the menus next to it. You do not need to do so if your start Firefox or Thunderbird from the application list.
Q: How can I support you?
A: Promote GPass, which makes all users safe.